ARKServers.net Terms and Conditions / Terms of Service
Those Terms and Conditions / Terms of Service are listed below.
An easily printable version of this page can be found at http://arkservers.net/terms/print
We may refer to our website (ARKServers.net) throughout this document as "us", "we", "our", "our website", "the website", "website", "site", "service", "services", "ARK Servers", "ARK: Survival Evolved Servers", "ARKServers.net" or other first person pronouns and the User, customer, guest, person, or entity as "you", "your", "users", "visitor", "member", "customer, "customers", or other first person pronouns. Users of our website are defined as anyone accessing, using, viewing, reading, printing, installing, downloading any material from ARKServers.net, or otherwise utilizing this website. We may refer to these "Terms and Conditions" as "ToS", "Terms of Service", "Terms", "TaC", or other various phrases for Terms and Conditions. We may refer to servers, comments, support tickets, images, help pages/articles, and any other pages/information on our website as "Content", "Contents", "Material", or "Materials".
General Agreement & Contact DetailsIf you need to contact us for any reason - just click here!
Any violation of these terms may result in a suspension/ban on your account/I.P. address, account removal, server removal, or other possible actions on first offense - and possibly no refunds given.
We reserve the right to ban visitors/members for absolutely any reason under our sole discretion. If you are banned you are NOT permitted to view or utilize our services in any way, shape, or form.
These Terms apply to ARKServers.net and any other Services acquired by the customer under this Agreement.
These Terms of Service and our company GameServerStats, LLC are governed under United States and Washington state laws.
If you do not agree with these terms then please do not register, view, use, or otherwise utilize this Service - except to request closure of your account.
If you wish to close your existing account completely from further login - please use the details above to contact us and request an account closure.
These terms apply to both visitors and members of ARKServers.net. By accessing, using, viewing, reading, printing, installing, downloading any material from ARKServers.net, registering an account or logging into an existing account on ARKServers.net, or otherwise utilizing this website or it's services - you agree to be bound by these Terms and Conditions / Terms of Service. All visitors - regardless of being logged into an account or not - must read these terms and are bound by the current terms on this page. Again, if you do not agree with any of the current terms on this page then please do not view, use, register, login, download from, or otherwise utilize this website.
Some terms on this page may only apply when registering a new account or logging into an existing account, in which case this Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act (E-Sign Act). You manifest your agreement to these Terms and Conditions during login/registration by any act demonstrating your assent thereto, including but not limited to clicking any button containing the words "I agree" or similar syntax. You may create a paper copy of this transaction and print this form for your personal records. If you consent to this agreement then later change your mind, you may withdraw your consent E-Sign Act by contacting us with the details provided above and we will close your account from further login; effective only after we have a reasonable period of time to process your withdrawal. Thereafter you no longer have permission to view, read, use, download from, or otherwise utilize this website unless you agree with these terms again. Access to this electronic record requires a simple browser program (such as Internet Explorer, TM Netscape, TM Opera, Chrome, Mozilla Firefox, or other alternate brands) and a computer.
When registering, it is the responsibility of the person signing up to have the owner of the account read and agree to this document, if a different person will be signing up for them. He or she must also ensure that any secondary users granted access to the service have read and agreed to these terms. Secondary users are defined as anyone accessing, using, or viewing our website while logged into your account. All visitors - regardless of being logged into an account or not - must read these terms and are bound by the current terms on this page.
You agree to not use the Service to submit or link to any Content which is defamatory, abusive, hateful, threatening, likely to offend, contains adult or objectionable content, contains personal information of others, risks copyright infringement, encourages unlawful activity, contains viruses/malware, or otherwise violates any laws in any of the United States.
Disclaimers: No Warranty/Guarantee/Representation
ARKServers.net disclaims all warranties, express or implied, including (but not limited to) implied warranties of the merchantability, fitness for a particular purpose, title and non-infringement. ARKServers.net does not represent or warrant the content on this website and ARKServers.net does not guarantee that content is accurate, complete, reliable, current, or error-free. More information about the content displayed on our website can be found below.
ARKServers.net does not represent or warrant the website or the content and server(s) displayed on it are free of viruses or other harmful components. You acknowledge your usage of the website and content is at your sole risk. You are responsible for maintaining your passwords and ARKServers.net is not liable if our website is hacked and/or if your information is accessed.
All content, products, materials, and services on ARKServers.net, or obtained from a Site to which the Site is linked (a "linked Site") are provided to you "AS IS" without warrant of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security, or accuracy. We are not liable for any websites or services provided by any third-parties displayed anywhere on our Site. All rights reserved to their respective owners.
DMCA, Abuse, and Complaints
ARKServers.net handles any and all Digital Millennium Copyright Act (DMCA) and other various complaints very seriously, and will investigate each and every complaint received.
ARKServers.net reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation.
ARKServers.net is not liable for the user-submitted content on our website; some of which is described in the Content & Images
We will, of course, act upon any of the user-submitted Content if necessary, and the user-submitted content should be reported the same way.
After submitting a complaint, please give us a reasonable amount of time to investigate. We will use our best efforts to investigate and take action as soon as possible.
Click here to contact us if you need to file any type of complaints.
Content & Images
The news articles on our website are publicly obtained information from the Steam Web API
- this is public information that anyone can obtain and publish. The help articles on our website are created and submitted by Users of our website. The user profiles, user avatars, comments, private messages, support tickets, and forums on our website consist of completely User-generated content. Servers on our server list - as described below - are completely public information obtained from Valve's servers. We do not guarantee that information provided through support tickets is accurate, complete, current, or error-free. The server hosting is provided by third-parties and not us, which you can read more about below.
More information (including rules) about the servers displayed on our website's server lists can be found in the Server Listing Content
ARKServers.net is unable to exercise control over content and material sent over the internet and excludes all liability of any kind for the publication by the Users of inaccurate, misleading, offensive, threatening or obscene material, harmful links, or material that is in breach of US or other applicable law. We are not liable nor responsible for the comments, private messages, descriptions, help articles, or any other User published content displayed on our website.
All Content you submit or upload must be owned by you, and must not infringe on any copyright. All Content you submit or upload may be reviewed by staff members. All Content you submit or upload may be sent to third-party verification services (including, but not limited to, spam prevention services). Do not submit any Content that you consider to be private or confidential.
As stated above, if you believe any Content (submitted by our Users or otherwise) on our website is infringing on copyright or other Intellectual Property type infringement, please contact us and we will investigate (click here to contact us)
. We do not intend to infringe on Intellectual Properties and take complaints seriously, as detailed in the above section. You can also instantly de-list a game server displayed on our list without our help by claiming it in the Control Panel
, which proves you own the server.
We reserve the rights to remove, modify, or publish any Content submitted for any reason without explanation. Requests for Content to be removed or modified will be undertaken only at our discretion. We reserve the right to take action against any account or content with the Service at any time. Services and pages using the label "private" like "private messages" are not actually private and may be viewed by staff and possibly other visitors.
You are granting us with a non-exclusive, permanent, irrevocable, unlimited license to use, publish, or re-publish your Content in connection with the Service. You retain copyright over the Content. We have the right to use, publish, or re-publish any information, content, or posts in the server comments, news comments, in our support ticket system, or anywhere else on our website so long as what's being published is not sensitive personal information.
While our website may display Hosting, we do not host any of the servers displayed on our website. The Hosting displayed on our website is provided by third-parties for customer convenience and we are not liable for these third party hosting providers. The Extra Links in the footer of our website are provided by third parties, and we are not responsible for these third parties nor are we liable for any content on their websites. Our website may display other various links to third parties and we are not liable for content on those websites either.
Our website revolves around video games. This means that some of our content may depict graphic images of violence, gore, criminal activity, or battle scenes. Viewer discretion is advised. Teenagers, ages 13 to 17 must have their parents' permission to use our website. You represent and warrant you are at least 13 years of age and that you have the legal capacity to enter into this Agreement. If you are not at least 13 years of age, you terminate your usage of our services immediately and may not use, access, or otherwise view our services. Teenagers, ages 13 to 17 must have the permission of a parent or legal guardian to access, use or play on the website. You agree not to bypass any security and/or access features that we have installed. Additionally, we do not assume any responsibility or liability for any misrepresentations regarding a user's age.
Server Listing Content
The main type of Content this website provides is a list of multiplayer video game servers that users can view, join, claim, edit, and interact with in many other ways. Each server on our list may also contain User-generated content such as descriptions, images, and comments.
The game servers, server IP addresses, and server statistics on our website are publicly
retrieved from Valve's master server
and server queries. This is completely public information that is widely available to anyone for access
and we reserve the right to keep, change, modify, or remove any and all of these servers, server IP addresses, and statistics in our database and website. If you want to de-list your server, you can do so without our help after claiming it within the Control Panel.
We do not
endorse, approve, represent, or host any of the servers displayed on our website, nor their third parties. We accept no
liability and we are not
responsible for data, content, links, descriptions, comments, or any type of materials these servers or their third parties provide. All rights reserved to these servers and their third parties. We do not guarantee these servers are safe, and you acknowledge your usage and/or viewing of these servers is at your sole risk.
A server displayed anywhere on our website absolutely must not:
Attempt to fake playercount, comments, votes, or other details of their server
Attempt to use exploits/zero-days against our website
Attempt to harass, give/link malware to, or otherwise attack/harm users of our website
Attempt to artificially increase their server rank
Redirect to another game server
Copy another server's title, descriptions, or banners
Spam, harass, troll, attack, or slander other game servers on the list
If your server is found violating any of these rules, we may take action upon it at our sole discretion. We reserve the rights to remove, modify, or otherwise change the server's information displayed on our website. Again, this is freely public information and statistics that anyone can already obtain, change, and display.
For Paying Customers
BY PURCHASING OR USING WALLET CASH YOU AGREE THAT YOU ARE SIMPLY PAYING FOR VIRTUAL & INTANGIBLE ON-WEBSITE CURRENCY (ARKSERVERS.NET WALLET CASH). IN NO WAY CAN OUR VIRTUAL CURRENCY (ARKSERVERS.NET WALLET CASH) BE REDEEMED FOR REAL WORLD CURRENCY, GOODS, OR OTHER ITEMS OF MONETARY VALUE. YOU ALSO AGREE ALL SALES ARE FINAL - NO REFUNDS WILL BE GIVEN BY THIS WEBSITE, ARKSERVERS.NET, OR ANY OTHER SERVICES AFFILIATED WITH OUR WEBSITE. OTHER THAN A LIMITED, REVOCABLE, NON-TRANSFERABLE LICENSE TO USE THE VIRTUAL CURRENCY (ARKSERVERS.NET WALLET CASH), YOU HAVE NO RIGHT IN OR TITLE TO SUCH VIRTUAL CURRENCY (ARKSERVERS.NET WALLET CASH), OR VIRTUAL GOODS. BY PURCHASING WALLET CASH YOU AGREE THAT YOU HAVE FULL PERMISSION FROM THE PERSON PAYING TO USE THEIR MONEY FOR PAYMENT TO ARKSERVERS.NET. THE PERSON PAYING AND THE ACCOUNT HOLDER MUST READ AND AGREE TO THESE CONDITIONS. YOU ARE AUTOMATICALLY A "PAYING CUSTOMER" BY SENDING US MONEY IN ANY WAY, SHAPE, OR FORM. ONCE YOU GIVE US MONEY, ANYONE USING THE ACCOUNT IS A "PAYING CUSTOMER" AT THAT POINT IN TIME. WHETHER IT'S YOU, YOUR BROTHER, YOUR GRANDMA, OR ANYONE ELSE USING THE ACCOUNT.
We reserve the right to not give you a refund. However, we may respond to refund requests under our sole discretion
Wallet Cash is virtual, closed-loop, on-website currency that shall be used on ARKServers.net sponsorships/services and ARKServers.net products/services only
When spending Wallet Cash on our website, you are simply "trading" it for ARKServers.net sponsorships/services and ARKServers.net products/services
Reversing/Refunding/Charging-back a transaction may lead to suspension/account ban/server removal with no refund. Contact support instead (click here)
Wallet Cash has no real-world monetary value. It shall be used on services provided by our website only. Wallet Cash is NOT money.
Purchased Wallet Cash is available to you instantly along with a receipt. You have received the Wallet Cash exactly as described with no delay right after your payment.
In most cases, we cannot provide refunds on any purchased Wallet Cash after you receive it. Since we don't show ads after you buy Wallet Cash, refunding would cause us to lose revenue because your purchase makes up for the ads not being displayed. Once you receive Wallet Cash, the sale is final. However, we may consider a refund or provide you with refunds into your on-website Wallet Cash balance after spending Wallet Cash on our services. Please contact support regarding refunds (click here)
We reserve the right to remove, with no refunds, any Footer & About Page Links or other content which are defamatory, abusive, hateful, threatening, contains adult/objectionable content/personal information of others, risks copyright infringement, encourages unlawful activity, contains viruses/malware, violates U.S. laws, or otherwise violates our terms.
Before purchasing Wallet Cash, you must agree with the Terms of Service published on this page. We will prompt you to agree ( which looks similar to this: http://arkservers.net/tos_prompt_wallet.jpg ) and save it in our logs. The prompt will only happen again after changes to the terms.
Sales tax when buying Wallet Cash must be payed by customers located in Washington State. Our payment processors should automatically apply this.
Maintenence & Online Service
ARKServers.net will try to use reasonable efforts to supply a continuous service. However - we reserve the right to close service at any time, for any reason, for any period of time, at our sole discretion.
No refunds on Wallet Cash will be given. ARKServers.net is not liable for any loss of data caused by (but not limited to) service interruptions, delays, economical issues, missed or non-deliveries, or by errors/omissions of the customer. ARKServers.net is not responsible for any losses suffered resulting from (but not limited to) acts of god or force majeure including civil unrest, riots, floods, drought, fire, war and imposing legislation.
You agree that ARKServers.net is not liable to you for any consequential damages which you may suffer as a result from (but not limited to) loss of our business, closing of our service, loss of contracts, loss of profits, loss of savings, or otherwise.
From time to time ARKServers.net or our hosting providers need to carry out maintenance on the network or servers, which may involve temporarily shutting parts or all of our service down. ARKServers.net accepts no liability whatsoever arising from such a suspension of the service.
What personally identifiable information is collected from you through the web site, how it may be used, and with whom it may be shared
What choices are available to you regarding the use of your data as a registered user
How you can correct any inaccuracies in the information as a registered user
This section details information collected about registered users. You are a "registered user" if you have ever previously registered or logged in from the login page, which may be found at http://arkservers.net/login/ or by clicking here. For non-paying website users
- we only collect your email address, I.P. address, and public data obtained from your I.P. address. For our paying customers
- we collect your first name, last name, and email address in order to uniquely identify each person in our database. We do not sell your name or email address in any way, shape, or form. We do not process any "real world" payments through our website - they are all handled by third-party payment processors. ARKServers.net and GameServerStats, LLC. accepts no liability whatsoever and is not responsible if the information that we store in our database gets stolen or taken.
When registering for an account, we ask for an email along with it. We may use this email to contact you or notify you regarding notifications, new services/products, or other information. We do not sell this email to third parties. You can manage your settings for this email in the Control Panel (click here).
By default we may send important emails like support replies, transactions, private messages, or website related maintenance/updates. You can optionally choose to publicly display this email on your profile. You can also choose to receive other emails, for example: a new comment being posted on your claimed server or notifications when a server is seen as offline.
This section details information collected about guests. You are automatically a "guest" by accessing, using, viewing, reading, printing, installing, downloading any material from, or otherwise utilizing this website. Registered users are also guests, and this section also applies to them. We collect your web browser header information, I.P. address, and public data obtained from your I.P. address (like your geographical location or internet service provider information). We may also collect data that you type into text boxes or other inputs on the website, like the search box. We may also collect data on buttons or links that you click within our website. We do not intend to collect any sensitive data from this. The data we collect from guests is very basic information, and we cannot personally identify guests using the data collected. This means that we cannot verify your identity which in turn means we cannot provide nor remove the data if a guest would like to request us to do so. If you want control over your data, please become a registered user.
We may share some information with our partners, payment processors, or advertisers. This is usually not linked to any personal information that can identify any individual person. However, we may partner with another party to provide specific services to you. When the user (you) sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. ARKServers.net and GameServerStats, LLC. accepts no liability whatsoever and is not responsible if the information that we store in our database gets stolen or taken.
) that each user must read should they want to know the type of data Google collects and what they do with it. We do not provide any additional information to Google that they can't access themselves via their scripts. We may use, share, and/or publish the data Google provides - which could help improve the user's experience on our website.
) that each user should read when making any payments through Paypal and before entering any private information into a Paypal webpage, system, or protocol. Paypal may occasionally share the physical address of a user with us, but we do not intentionally collect or store this information from it.
) that each user should read when making any payments through Stripe and before entering any private information into a Stripe webpage, system, or protocol. Stripe may occasionally share the physical address of a user with us, but we do not intentionally collect or store this information from it.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Access & Control Your Data.
Registered users may opt out of any future email contact from us at any time. As a registered user, you can easily change your email & control how we use it in your Control Panel (click here),
and you can also do the following at any time by contacting us via creating a support ticket - just click here or visit http://arkservers.net/support/
See what data we have about you, if any
Change/correct any data we have about you
Have us delete any data we have about you
Express any concern you have about our use of your data
Disable your account from any further login
We do not collect enough information about guests that we need in order to verify your identity, so we cannot provide guests with the services in this section.
The information we collect about guests is very basic information and we do not intend to collect any sensitive information from guests.
of our website after changes when you are logged in ( which looks similar to this: http://arkservers.net/tos_prompt.jpg